Why Select Mutants Technologies ?
Mutants Technologies team has been delivering mobile,web, and desktop solutions to several customers. The company's key differentiator is its Team of Professional Managers highly skilled for delivering high quality outsourced processes.
Mutants Technologies has a large base of agencies for support functions with diverse skill sets, and proven track record.
Mutants Technologies has a well-established management team, the training and QA team, have been tested and refined over the past. As one of our most important clients, Company continue to receive the best attention and commitment.
Focus on Quality and Processes
Mutants Technologies adheres to well define quality management systems. We are also proud of our project management capabilities that ensure our customers have the most current information about the projects. Similarly, we use Track-IT to make sure we are recording and communicating clearly the maintenance and help desk activities.
Cost Benefits
At Mutants Technologies we try to figure out a structure for Company to achieve at least 40% of savings if they are planning to outsource to India through us. These cost reductions are made possible by efficient processes, higher productivity and minimal rework.
Open and Clear Communication
We plan to setup an office in USA so that our communication is always clear & open. Our style of communication reflects our US and India experiences, how we inspire our teams, prioritize deliverables and interact with our customers. If we say we can do it, we can. If we think you are asking the impossible, we'll tell you. This clear, unequivocal style of communication is one of our most important differentiators.
Mutants Technologies being an Indian Company provides all kinds of Software and Outsourcing Solutions to Indian and foreign clients besides enabling various US, UK, Canada & Australia based companies to outsource their services to India and in setting up their back office operations in India.
VISION
To be an integrated RIGHT sourced services provider of choice, through providing high quality managed services
MISSION
Our Mission is to provide all kinds of assistance to overseas clients in moving their work to India & finding the needed expertise for specialized services such as marketing, management, strategic IT solutions, accounting services, setting up center, distributing work and more.
On the other hand we also look forward to assist the corporate in INDIA for strategic outsourcing thereby reducing cost further.
So precisely, we plan to match the right kind of opportunity with the right kind of talent from the lowest level to the highest degree taking into consideration all the key factors, big or small, which contribute & might effect the growth of the business, QUALITY, to be one of the examples
STRENGTHS:
- Quality Assurance on consistent basis 24x7
- Consistent Call flow with agreed architecture
- Application training
- Train the trainer approach
- Best Human resources practices
- Better planning
- Experienced Management team
- Mentoring
- Security
- Synchronized Management-Employee relations
- Exceptional vendor client management
- Core Strength is in BPO & ITES in Inbound as well as outbound calls
- Call center processes & technology
Specific strengths, which Mutants Technologies brings to its customers is the ability to execute the projects successfully. Our key differentiators are:
- Experienced team of Software Professionals, Multimedia Professionals and Quality Assurance Professionals
- Experienced team of professional managers
- Management is based on SLA’s
PERIODICALLY REVIEW OF PROCESS
- Service levels and user satisfaction audits to measure our performance
- Periodic review, through constant measurement and evaluating against SLA, MIS and reporting
OUR PRESENT INVOLVEMENT
Mutants Technologies is presently engaged with different clients in Delhi & NCR in helping them understand the outsourcing business (setup & growth) at various levels, depending on their backgrounds.
FUTURE GOALS
We firmly believe that the success of any call center depends on 3 things:
- Projects in hand
- Manpower to handle the projects successfully &
- Technology to handle the two
Since we have the best available technologies & manpower we are looking to expand ourselves in getting processes for our center as well as act as process trasitors for BPOs looking for lucrative & legitimate business projects. This includes the proper transition of the offshore project depending on the expertise of the BPO (Management & Staff) which totally depends on the background they come from, the proper training conduction for the same & successful establishment of the project in the favor of our Indian as well as foreign client.
Mutants Technologies offers its own proprietary software product. The integrated software development environment allows the system to be extended to fit any application requiring collaboration, problem solving, prototyping, software integration, or software development in an object-oriented and, visually represented environment. The information technology market is moving towards off-the-shelf solutions and quick implementations.
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